Conversations Conference

TOPICS COVERED
Voice commerce, NLP, GameDev, machine learning, voice UI lifehacks, speech analytics

NOVEMBER 26/19
MOSCOW, RUSSIA

ATTEND>>

The main stage for AI insights

SPEAKERS
Retailers, fintech, telecom and isurance market players, IT-giants, vendors, researchers

ATTENDANCE
700+ participants, 72% executives

Conversations stats

650+

executives, managers, analysts

350+

developers, data scientists, computational linguisuts

70+

talks: reports, workshops, case studies

800K

Total audience reach

Business Track

Brand-new case studies in fintech, retail, telecom, logistics, construction, insurance.

Choosing vendor and dealing with budgets: a vendor's checklist, expenditures that one should never save on, tips on how to launch a tender procedure.

AI assistants for HR and marketing teams: dos and don'ts and how to hype up your brand with the newest technologies.

Voice assistants and privacy: digging into Russian legislation and shedding light on the nuances of data protection.

Check the agenda

Developers' Track

Dissecting Conversational AI: approaches to NLU models training, VUI design, cloud services for fruitful work, technologies' stack.

ASR/TTS, voice biometrics and speech analytics: tips on how to apply the techs with less efforts and limited timing.

Tech details and hacks: voicebots for outbound campaigns, call-center agents' prompters, voice assistants with personality, winning voice skills.

Clients know best(?): how to develop dialog systems for smaller enterprises; how to bief clients, cooperation nuances and hints.

Check the agenda

Business Track

Brand-new case studies in fintech, retail, telecom, logistics, construction, insurance.

Choosing vendor and dealing with budgets: a vendor's checklist, expenditures that one should never save on, tips on how to launch a tender procedure.

AI assistants for HR and marketing teams: dos and don'ts and how to hype up your brand with the newest technologies.

Voice assistants and privacy: digging into Russian legislation and shedding light on the nuances of data protection.

Check the agenda

Developers' Track

Dissecting Conversational AI: approaches to NLU models training, VUI design, cloud services for fruitful work, technologies' stack.

ASR/TTS, voice biometrics and speech analytics: tips on how to apply the techs with less efforts and limited timing.

Tech details and hacks: voicebots for outbound campaigns, call-center agents' prompters, voice assistants with personality, winning voice skills.

Clients know best(?): how to develop dialog systems for smaller enterprises; how to bief clients, cooperation nuances and hints.

Check the agenda

Don't miss the core insights for conversational AI

Attend

Top brands' first-hand experience

Business Track agenda and speakers

Kirill Petrov

Managing Director, Just AI

BUSINESS. Section 1
The uniqueness of Russian Conversational AI market: players, trends, forecasts

Ben Stanton

Senior Analyst, Canalys

BUSINESS. Section 1
Global voice prospectives for 2020: smart speakers, displays, what's next?

Andrey Konshin

Head of Projects in Customer Service, MegaFon

BUSINESS. Section 2
Voice robots in telecom. A story of one project, from rolling out a pilot project to an agile team

Kirill Elsukov

Head of Project Office,
BNP Paribas CARDIF

BUSINESS. Section 2
Cardi is a human's buddy. How we've been implementing a voice robot in insurance and what we've achieved

Leonid Kolybin

Senior Analyst, Tinkoff

BUSINESS. Section 2
At least, be human! A guide to development a superhuman-conversive chatbot

Igor Mikhnenko

Co-founder, Chief Design Officer, Design House NotAnotherOne

BUSINESS. Section 1
Voice assistants in the audio AR era. How? Why? What to expect?

Nikolay Trzhaskal

Chief Development Officer, MTS AI Center

BUSINESS. Section 1
The way virtual assistants are reshaping users' lives

Egor Payusov

Country Transformation Manager Russia, Tikkurila

BUSINESS. Section 3
Paint Expert 24/7: how Tikkurila has launched the first chatbot on construction market

Maxim Ali

Head of Intellectual Property Practice and Data Protection Law, Maxima Legal

BUSINESS. Section 2
Users' privacy VS voice assistants. How not to get burned on Russian laws?

Evgenia Karavan

CEO, DM Global

BUSINESS. Section 2
How AI helps businesses grow CLTV

Galina Haustova

CEO, Managing Partner, Telemarketing Academy

BUSINESS. Section 2
Robot in staff. Are contact centers ready for changes? Managing human and machine resources in contact centers

Artem Semenov

Project Manager of Customer Service Development and Support Department, Otkritie Bank

BUSINESS. Section 2
Collaboration with MIPT
How to choose a vendor to develop a virtual operator for Bank's customers: defining technologies and launching tender process

Maxim Pavlov

Senior Research Scientist at AI Business Solutions Lab, MIPT

BUSINESS. Section 2
Collaboration with Otkritie Bank
How to choose a vendor to develop a virtual operator for Bank's customers: defining technologies and launching tender process

Boris Zingerman

Head of Digital Medicine, INVITRO

BUSINESS. Section 3
Conversational AI in telehealth: the two hypes around one topic

Roman Doronin

CEO, EORA

BUSINESS. Section 3
Collaboration with Dodo Pizza. "Get me The Empror!". How we managed to automate Dodo Pizza's contact center

Alexey Medvedovskiy

Head of IT, Dodo Pizza

BUSINESS. Section 3
Collaboration with EORA. "Get me The Empror!". How we managed to automate Dodo Pizza's contact center

Igor Pivovarov

Head of Organizational Committee, OpenTalks.AI

BUSINESS. Section 3
Russian AI and NLP landscape

Business Track schedule

9:00 - 10:00 AM

Registration

Main Stage
Section 1.
trends and analytics

10:00 AM
The uniqueness of Russian Conversational AI market: players, trends, forecasts (Kirill Petrov, Just AI)

10:30 AM
Global voice prospectives for 2020: smart speakers, displays, what's next? (Ben Stanton, Canalys)

10:50 AM
Voice assistants in the audio AR era. How? Why? What to expect? (Igor Mikhnenko, NotAnotherOne)

11:15 AM
Users' privacy VS voice assistants. How not to get burned on Russian laws? (Maxim Ali, Maxima Legal)

11:40 AM
The way virtual assistants are reshaping users' lives (Nikolay Trzhaskal, MTS AI Center)

12:05 — 12:25 AM

Coffee break

Main Stage
section 1. Part 2
conversational ai for large enterprises: outbound calls, chatbots, automation

12:25 AM
Russian AI and NLP landscape (Igor Pivovarov, OpenTalks.AI)

12:50 AM
At least, be human! A guide to development a superhuman-conversive chatbot (Leonid Kolybin, Tinkoff)

1:15 PM
Robot in staff. Are contact centers ready for changes? Managing human and machine resources in contact centers (Galina Haustova, Telemarketing Academy)

1:40 PM
How AI helps businesses grow CLTV (Evgenia Karavan, DM Global)

Main Stage
section 2. Part 1
conversational ai for large enterprises: outbound calls, chatbots, automation

12:50 AM
Voice robots in telecom. A story of one project, from rolling out a pilot project to an agile team (Andrey Konshin, Head of Projects in Customer Service, MegaFon)

1:15 PM
At least, be human! A guide to development a superhuman-conversive chatbot (Leonid Kolybin, Tinkoff)

1:40 PM
Robot in staff. Are contact centers ready for changes? Managing human and machine resources in contact centers (Galina Haustova, Telemarketing Academy)

3:05 PM
How AI helps businesses grow CLTV (Evgenia Karavan, DM Global)

2:30 — 3:45 PM

Lunch

Main Stage
section 2. Part 2
conversational ai for large enterprises: outbound calls, chatbots, automation

3:45 PM
How to choose a vendor to develop a virtual operator for Bank's customers: defining technologies and launching tender process (Collaborative talk: Artem Semenov, Project Manager of Customer Service Development and Support Department, Otkritie Bank. Maxim Pavlov, Senior Research Scientist at AI Business Solutions Lab, MIPT)

Main Stage
section 3. part 1
Figures, Cases, Real-world examples

4:10 PM
Cardi is a human's buddy. How we've been implementing a voice robot in insurance and what we've achieved (Kirill Elsukov, CARDI)

4:35 — 4:55 PM

Coffee break

Main Stage
section 3. part 2
Figures, Cases, Real-world examples

4:55 PM
Paint Expert 24/7: how Tikkurila has launched the first chatbot on construction market (Egor Payusov, Country Transformation Manager, Tikkurila)

5:20 PM
"Get me The Empror!". How we managed to automate Dodo Pizza's contact center (Roman Doronin, EORA; Alexey Medvedovsky, Dodo Pizza)

5:45 PM
Conversational AI in telehealth: the two hypes around one topic (Boris Zingerman, INVITRO)

7:00 PM

Atmospheric party with jazz and wine

Attend

Developers' Track agenda and speakers

Dmitry Chechetkin

Co-founder and Head of Strategic Projects, Just AI

DEVELOPERS. Section 1
What is wrong with your voice assistant?

Alexey Kondratenko

CEO, Speech Analytics

DEVELOPERS. Section 2
Speech Analytics capabilities for voice robots fast pumping: 100% control, error correction, insight research

Daria Serdiuk

NLP Research Engineer, Just AI

DEVELOPERS. Section 2
Building prompter bot using transformers: almost the Terminator...but not

Pavel Gvay

Founder and CEO, tortu.io

DEVELOPERS. Section 1
Designing VUI — team, tasks, tools and processes

Stepan Grankin

Senior Programmer, Aeroclub IT

DEVELOPERS. Section 2
Several hacks for stronger voice skills

Dmitriy Savchenko

Head of Digital Transformation
Digital Mind Research Center

DEVELOPERS. Section 3
Voice assistant with multiple personalities. The new approach to sentiment imitation and designing your digital sales manager

Mikhail Rakutko

Head of Digital Transformation
Digital Mind Research Center

DEVELOPERS. Product Demo
Voice assistant with multiple personalities. The new approach to sentiment imitation and designing your digital sales manager

Sergei Gorokhov

Head of AI Laboratory, DPD

DEVELOPERS. Section 3
Chatbots breeding and grooming

Nikita Semenov

Senior Developer, NLP Team lead, MTS AI Center

DEVELOPERS. Section 2
WER_e you right?

Elena Pershina

Head of B2B Marketing, new and non-commercial projects, Yandex

DEVELOPERS. Section 1
Alice's new tools for developers and how they can help

Anna Viyugina

Head of Conversational AI for Smart Devices Division, Just AI

DEVELOPERS. Section 1
Collaboration with Indicator. Voice games market prospects

Sergei Gimelreikh

Co-founder of a creative space for developers, Indicator

DEVELOPERS. Section 1
Collaboration with Just AI. Voice games market prospects

Natalia Lukashevich

Doctor of Engineering Science, Lead Researcher, RCC, Moscow State University

DEVELOPERS. Section 1
Automatic extraction of sentiment attitudes based on neural networks

Vadim Chelyshkov

Machine Learning Architect, Yandex.Cloud

DEVELOPERS. Section 2
Speech recognition and synthesis as a service — an introduction for developers

Pavel Gulyaev

Research Scientist, iPavlov

DEVELOPERS. Section 3
Tracking the dialog state in a target-oriented chatbot

Fedor Kireev

CEO, Hotbot.ai

DEVELOPERS. Section 3
Hospitality chatbots that can surprise

Ivan Fursov

Business Analyst, Tinkoff

DEVELOPERS. Section 2
A people's chatbot. Training hints when no big data available

Dmitriy Nalbandyan

Ikigai Agency

DEVELOPERS. Section 3
No more work tonight! Grab Alice — we’re going to Cuba!

Developers' Track schedule

9:00 - 10:00 AM

Registration

Second stage
section 1.
Conversational AI: Development thRUST and prospects

10:00 AM
What is wrong with your voice assistant? (Dmitry Chechetkin, Just AI)

10:30 AM
Automatic extraction of sentiment attitudes based on neural networks (Natalia Lukashevich, Moscow State University)

10:55 AM
Alice's new tools for developers and how they can help (Elena Pershina, Yandex)

11:20 AM
Designing VUI — team, tasks, tools and processes (Pavel Gvay, tortu. io)

11:45 AM
Voice games market prospects (Collaboration: Anna Viyugina, Just AI; Sergei Gimelreikh, Indicator)

SECOND STAGE
section 2.
CONVERSATIONAL AI Platforms and technologies

12:25 AM
Speech Analytics capabilities for voice robots fast pumping: 100% control, error correction, insight research (Alexey Kondratenko, Speech Analytics)

12:50 AM
A people's chatbot. Training hints when no big data available (Ivan Fursov, Tinkoff)

1:15 PM
WER_e you right? (Nikita Semenov, MTS AI Center)

1:40 PM
Speech recognition and synthesis as a service — an introduction for developers (Vadim Chelyshkov, Yandex.Cloud)

2:05 PM
Building a prompter bot using transformers: almost the Terminator… but not (Daria Serdiuk, Just AI)

2:30 — 3:15 PM

Lunch

3:15 — 3:45 PM
PRODUCT DEMO

Tools and methods for logs processing automation and training of NLU-models (Mikhail Rakutko, Just AI)

SECOND STAGE
Section 3.
Developers' case studies: experience, sucess, lifehacks

3:45 PM
Chatbots breeding and grooming (Sergei Gorokhov, DPD)

4:10 PM
Voice assistant with multiple personalities. The new approach to sentiment imitation and designing your digital sales manager (Dmitriy Savchenko,
Digital Mind Research Center)

4:35 PM
Tracking the dialog state in a target-oriented chatbot (Pavel Gulyaev, iPavlov)

5:00 - 5:15 PM

Coffee break

SECOND STAGE
Section 3.
Developers' case studies: experience, sucess, lifehacks

5:15 PM
Several hacks for stronger voice skills (Stepan Grankin, Aeroclub IT)

5:40 PM
Hospitality chatbots that can surprise (Fedor Kireev, Hotbot.ai)

6:05 PM
No more work tonight! Grab Alice — we're going to Cuba! (Dmitry Nalbandyan, Ikigai)

7:00 PM

Atmospheric party with jazz and wine

Attend

What our guests and speakers say

I think Russian voice assistants' market actually looks slightly more creative and dynamic than I am seeing in European market, for example, just because you seem to have different range of actors and less dominated by the very big corporates such as Google and Amazon, for example. And because of that I am just seeing a creative energy in this conference and in the marketplace, that is certainly matches what I see in Europe, and I think probably exceeds it.

David Attwater

Senior Scientist, Enterprise Integration Limited

I’m impressed by the high level of talks and their diversity. The whole picture of the market has quickly developed — you see exactly at which point of development the technologies are. The conference covered the entire palette, from smart devices' design and development to the implementation of AI in them. A significant advantage is an unveiled experience of the best-in-class businesses.

Elvira Zarifullina

Head of Projects, ELMA

Here at the conference, the colleagues have demonstrated how the number of surfaces whith voice assistants is growing: cars, smartphones, smart home devices, smart speakers and screens. One of the notable trends here is how a person manages his or her life using completely different devices, but with one voice assistant inside… In Russia we've got a unique situation — here the number of assistants is one of the leading in the world, and the potential for further growth is huge.

Andrey Lipattsev

Strategic Partner Development Manager, Google

I've just given a talk at Conversations St.Pete's. The point is that business is rushing to voice assistants with speech recognition and syntehsis. MegaFon is on the top spot here. Sberbank has also succeeded. Tinkoff team have amazed with their proprietary ASR/TTS. Google revealed some groundbraking capabilites of its' Assistant having promised to adopt all of them for Russian market. Marusya by Mail.Ru is quite a fancy character able to chat with Alice by Yandex. But those cases of voice robots selling goods via phone impressed the most!

Stanislav Milykh

Head of AI Project Management, MegaFon

I'm grateful for the remarkable event!
Taking away tons of contacts and ideas!

Maria Kudryashova

Project Director, Sberbank

The conference prompts a feeling of a complete immersion in an environment where people are very actively sharing experience and ideas, talk about what they have managed to achieve and what have not. Everyone's been very open and easy-going as if it is a party for those united by one idea. That differs Conversations from some typical boring business events.

Asya Lavrentieva

Head of Marketing, i-Digital

Seems that we've learnt how to make perfect events. Striking content where topics are supporting each other. All the "under the hood" truths. Outstanding atmosphere with no barriers at all — you simply can engage anyone into a talk and share contacts. And those juicy lunch talks, which you're unwilling to break, just sitting and listening to your friends talking about the hottest business topics. That makes me think how wise I was when I'd chosen this way of life.

Evgeniya Konovalova

CEO, Science Guide

Attend the event

Where and when?
November 26/19, Moscow, Russia

Location: Loft Hall #2

November 26th, 2019
Moscow, Russia

ADDRESS
BLD 11, 26, Leninskaya Sloboda Street
Avtozavodskaya metro station

Organized by Mind Craft LLC

Mind Craft LLC is an R&D and vending company focusing on Conversational AI. We are developing NLU chatbots, skills and actions for voice assistants to help business in customer support, HR and helpdesk automation.

Proprietary NLU algorithms make possible to replace partly or mostly human resources with our AI-powered solutions.

We were among AINL Conference founders in 2011. Today it brings together industry innovators, professors, aspiring developers and students from all over the world. AINL's profile has become more scientific.

In 2018 we've launched a brand-new ambitious event, Conversations Conference, a place where companies and developers are finding ready-for-use solutions and technologies.

Apply for participation on November 2019

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PARTICIPANTS

contact@conversations-ai.com

SPEAKERS

speakers@conversations-ai.com