St Petersburg, Russia
June, 27-28
Conversations Conference mascot 2019
Conversations Conference 2019

Conversational AI
Conference. Insights
for business and developers

Conversational AI and money: how to integrate chatbots and evaluate projects
AI systems' cases: finance, travel industry, logistics, telecommunications
Code and UX: skills for voice assistants, NLU,
voice UX / UI lifehacks

CONVERSATIONS'19
voice commerce
chatbots
conversational ux

JUNE 27—28
ST PETERSBURG, RUSSIA
SOKOS PALACE BRIDGE

Juniper forecasts voice commerce to reach $80 billion by 2023*. Businesses tend to rely on voice assistants, task-oriented chatbots and smart speakers equating them with survival factors.

In parallel, AI platforms' vendors carry on hyping around 99,9% automation, promising that costs reduction will be breathtaking. But is there any truth?

Conversations Conference is putting conversational AI under microscope. Here both enterprises and developers get the most out of the techs and trends: chatbots highs and lows, AI platforms features, NLU and machine learning workshops.

Speakers with a unique experience in AI are the secret ingredient here.
2 days

June 27-28, 2019
450+

executives and managers
300+

AI-systems' developers
>40

reports, workshops, talks

Conversations'19 agenda

Featured Speakers and Agenda
June 27 - Business Day
Lenura Shevtsova
Project Manager
МТS
BUSINESS DAY
Building an in-house AI system: resources, processes, scalability
Stanislav Milykh
Head of AI Project Management
MegaFon
BUSINESS DAY
Implementing AI in customer service
Maria Kudryashova
Project Director
Sberbank
BUSINESS DAY
The voice bot that helps even in places where people don't have internet
Elena Petko
Head of Non-Voice Technology Development Department
Home Credit Bank
BUSINESS DAY
A vendor or an in-house development? Bank's experience
Alexey Krivenkov
Head of Products
Mail.Ru
BUSINESS DAY
Panel Discussion
Elena Pershina
Head of B2B Non-commercial Marketing Department
Yandex
BUSINESS DAY
Russian market of conversational AI: expectations vs reality in Yandex.Alice
Aleksey Gvildis
Product Manager
Ozon.Travel
BUSINESS DAY
How to cut down customer service costs: contact rate reduction, experiments with IVR, replies automation, working process and product optimization
Marina Kogut
Head of Client Service Department
DPD
BUSINESS DAY
Robots are emailing. Swiftly. Properly. Neatly
Kirill Petrov
CEO
Just AI
BUSINESS DAY
Smart speakers' and voice skills' ecosystem. Have the 2018 forecasts proved right or wrong? How Russian market differs and what analysts are expecting
Andrey Bezymyannikov
Senior Product Manager (AI Center)
MTS
BUSINESS DAY
Panel discussion
Sergey Vostrikov
Head of Marketplace and Integration Projects
1С-Bitrix
BUSINESS DAY
Сhatbot development: easy peasy and freeby. The future of Conversational AI for small enterprises
Bassel Zeiti
Team Lead of Voice Technologies
Department
Ready for Sky
BUSINESS DAY
Sky voice assistant
Anna Vyugina
Head of Conversational AI for Smart Devices Division
Just AI
BUSINESS DAY
Entertainment skills for smart devices and assistants: traffic, monetization and perspectives for business
Aleksander Kuzmin
Senior Programmer
Ready for Sky
BUSINESS DAY
IoT at home. Smart appliances in practice
Egor Buynitskiy
Product Director
Threads
BUSINESS DAY
Dreaming of bots: a chat platform that'll inspire you to transform your contact center
Arthur Shimko
Linza Development Director
NotAnotherOne
BUSINESS DAY
How smart dashcamera reduces the cost and increases the roads safe
Vera Kozur
CEO and co-founder
NotAnotherOne
BUSINESS DAY
Smart device with voice recognition from the ground up: how to
Timur Holmuhamedov
Business Development Director
Webim
BUSINESS DAY
Post-implementation of chatbot: how to set the processes at a contact center and measure its effectiveness
Elena Belobrova
ML Services' Partner Network Development Manager
Yandex.Cloud
BUSINESS DAY
Voice robots for businesses of all sizes
Timur Fazleev
Head of RPA-practice ELMA
Elma
BUSINESS DAY
How to integrate a small voice bot to the big Business Process Management System
Dmitriy Savchenko
Head of Digital Transformation
Digital Mind Research Center
BUSINESS DAY
Digital Mind: systematic approach to voice assistants development
Agenda
June 27 - Business Day
9:00 AM
9:00 - 10.00 AM
Registration.

MAIN STAGE
SECTION 1

SMART SPEAKERS AND ASSISTANTS. FIGURES, FORECASTS, TRENDS
Smart speakers' and voice skills' ecosystem. Have the 2018 forecasts proved right or wrong? How Russian market differs and what analysts are expecting (Kirill Petrov, Just AI)

Russian market of conversational AI: expectations vs reality in Yandex.Alice (Elena Pershina, Yandex)


in English
Voice prospectives for 2020: smart speakers, displays, what's next? (speaker to be confirmed)

Slot booked

in English
Sky voice assistant
(Bassel Zaity, Ready for Sky)

COFFEE BREAK
Small talks for setting up new contacts. Free time to explore IoT and smart devices' expositions.
Main Stage
section 2

voice assistants and smart speakers in russia
Russian voice assistants' market: expectations vs reality in Yandex
(speaker to be confirmed)

The voice bot that helps even in places where people don't have internet
(Maria Kudryashova, Sberbank)

Why do banks develop proprietary voice assistants and smart speakers? A first-hand experience (speaker to be confirmed)


Smart device with voice recognition from the ground up: how to
(Vera Kozur, NotAnotherOne)

A proprietary voice assistant. An inside look (speaker to be confirmed)

Panel dicsussion
Voice-driven devices and assistants: expectations vs reality
(speakers to be confirmed)
lunch
SEVILLA Restaurant
Main Stage
section 3

conversational ai
and digital transformation
in contact centers
Phone calls automation. Will the trend rock or will it kill customer loyalty? (Just AI)

Сhatbot development: easy peasy and freeby. The future of Conversational AI for small enterprises (Sergey Vostrikov, 1C-Bitrix)

Building an in-house AI system: resources, processes, scalability
(Lenura Shevtsova, MTS)

How to cut down customer service costs: contact rate reduction, experiments with IVR, replies automation, working process and product optimization (Aleksey Gvildis, Ozon.Travel)

Robots are emailing. Swiftly. Properly. Neatly (Marina Kogut, DPD)

COFFEE BREAK
Small talks for setting up new contacts. Free time to explore IoT and smart devices' expositions.
Main Stage
section 4

ai-systems adoption:
expertise, use cases, success stories
A vendor or an in-house development? Bank's experience
(Elena Petko, Home Credit Bank)

Slot booked

Implementing AI in customer service (Stanislav Milykh, MegaFon)

Retailers are discovering Alice smart assistant. How to pump up brand awareness via the new channel (speaker to be confirmed)

track 1. before lunch
small hall

smart devices: design, content and money
Content for smart devices and assistants: creation, traffic, monetization
(Anna Vyugina, Just AI)

How smart dashcamera reduces the cost and increases the roads safe (Artur Shimko, Linza, NotAnotherOne)

Digital Mind: systematic approach to voice assistants development (Dmitriy Savchenko, Digital Mind Research Center)

Slot booked

Smart toys and devices demonstrations

TRACK 1. after LUNCH
SMALL HALL

IoT in russia: issues, technologies, solutions
Smart home reinvented. What will it turn into when powered with AI? (speaker to be confirmed)

Speaker and theme to be confirmed (Yandex)

When IoT is at your home. Smart appliances in practice
(Aleksander Kuzmin, Ready for Sky)

track 2
small hall

ready-to-use solutions and platforms
Dreaming of bots: a chat platform that'll inspire you to transform your contact center (Egor Buynitskiy, Threads)

Post-implementation of chatbot: how to set the processes at a contact center and measure its effectiveness (Timur Holmuhamedov, Webim)

Voice robots for businesses of all sizes (Elena Belobrova, Yandex.Cloud)

How to integrate a small voice bot to the big Business Process Management System (Shamil Fazleev, Elma)


Workshop
Do as the programmers do...but with less or no code. Building a skill for Alice assistant. (Just AI)

just summer party
Enjoy the atmosphere of the summer city and make the first conference day end with maximum profit.
Featured Speakers and Agenda
Developers' Day - June, 28
Tatiana Lando
Senior Linguist
Google
DEVELOPERS' DAY
Dialog datasets, signals and methodologies – what to choose to meet your challenge?
Daria Serdiuk
NLP Research Engineer
Just AI
DEVELOPERS' DAY
Conversational UI lifehacks. Designing a bot, that doesn't enrage users
Stepan Grankin
Senior Programmer
Aeroclub IT
DEVELOPERS' DAY
A b2b skill for Yandex Alice: from the prototype to the first ruble saved
Sergei Verentsov
СТО
EORA
DEVELOPERS' DAY
Chatbots in Python: pros, cons and nuances
Vitaliy Gorbachev
Head of R&D Department
BRLab
DEVELOPERS' DAY
Sentiment analysis. Getting the crux of the feedback
Nikita Semenov
NLP Team Lead (AI Center)
MTS
DEVELOPERS' DAY
End-To-End ASR. Technologies and approaches overview
Sergei Ponomarenko
COO Dialog Systems
EORA
DEVELOPERS' DAY
When chatbots're pushing the limits: how we use computer vision to solve customer's issues
Anna Savinkova
Alice Awards winner
DEVELOPERS' DAY
The Citadel game skill: development, promotion, awards!
Pavel Gvay
Founder & CEO
tortu.io
DEVELOPERS' DAY
Designing VUI: situational design vs. classical approach
Denis Antukhov
ML Lead of NLP Platform Department
Sberbank
DEVELOPERS' DAY
The implementation of text classification and information search with the BERT language model
Eugenia Konovalova
CEO
Science Guide
DEVELOPERS' DAY
HR-BRIEFING
Agenda
June 28 - Developers' Day
09:30 AM
09:30 - 10.30 AM
Registration

Main Stage
Section 1

Dialog systems fundamentals
Even the best ones mess up. Epic failures in chatbots development (Just AI)

Chatbots in Python: pros, cons and nuances
(Sergei Verentsov, EORA)

Building a competitive voice skill to win in Yandex Alice Awards (speaker to be confirmed, Yandex)

Learning basics. How to design dialog systems, NLU aspects and approaches to develop a truly conversational system (speaker to be confirmed)

Dialog datasets, signals and methodologies – what to choose to meet your challenge?? (Tatiana Lando, Google)

Designing VUI: situational design vs classical approach
(Pavel Gvay, tortu.io)


Coffee break
Enjoying small talks & setting up new contacts
Main stage
СЕКЦИЯ 2

TECHNOLOGIES,
PLATFORMS,
TOOLS
Conversational UI lifehacks. Designing a bot, that doesn't enrage users (Daria Serdiuk, Just AI)

Slot booked

End-To-End ASR. Technologies and approaches overview
(Nikita Semenov, MTS)


Sentiment analysis. Getting the crux of the feedback
(Vitaliy Gorbachev, BRLab)


The implementation of text classification and information search with the BERT language model (Denis Antukhov, Sberbank)

break
Main Stage
section 3

Conversational ai practice
Slot booked

Building with Aimylogic: developers are sharing their expertise in chatbots ans voice skills building (speakers to be confirmed)

When chatbots're pushing the limits: how we use computer vision to solve customer's issues (Sergei Ponomarenko, EORA)


A b2b skill for Yandex Alice: from the prototype to the first ruble saved (Stepan Grankin, Aeroclub IT)

The Citadel game skill: development, promotion, awards!
(Anna Savinkova, Alice Awards winner)
Track 1
small hall

GOOGLE hackathon
Designing actions for Google assistant


track 2
small hall

HR-briefing
Employers are pithing to hire high-qualified staff

MTS's pitch
Science Guide's pitch (Eugenia Konovalova, CEO)


Voice assistants in Russia: expectations vs reality. Key challenges, customers' expectations, further paths.
Designing actions for Google assistant.
PANEL DISCUSSION
GOOGLE-HACKATHON
WORKSHOP
Non-developers are building
AI-driven assistant in real time.
A chance to hire a pro or to shift one's career towards conversational AI.
MTS's pitch
Science Guide's pitch

HR BRIEFING
Sponsors
Venue
Solo Sokos Hotel Palace Bridge
Russia
Saint-Petersburg

2–4, Birzhevoy pereulok, Vasyl'evskiy Island.

15% discount from the open price of hotel accommodation:
  • Solo Sokos Hotel Palace Bridge 5 star (VO, Birzhevoy Pereulok 2-4);
  • Solo Sokos Hotel Vasilievsky 4 star (Line 8 VO 11–13);
  • Original Sokos Hotel Olympia Garden 4 star (Batayskiy Pereulok, 3A).
The discount is available after registration and payment. For discounts, contact us at contact@conversations-ai.com
Opinions from those who attended Conversations'18
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